Privacy Policy

Last Updated: 19 June 2026

Introduction

This Privacy Policy explains how nova-serpent collects, uses, and protects your personal information when you use our website and services. We are committed to ensuring that your privacy is protected and that we comply with applicable data protection laws.

Information We Collect

We collect information that you provide directly to us when you:

Enrol in a course through our website
Contact us via email
Subscribe to our communications
Interact with our website

The types of personal information we may collect include:

Name and contact details
Email address
University affiliation
Course preferences and selections
Communication history with us
Technical data such as IP address, browser type, and device information

How We Use Your Information

We use the information we collect for the following purposes:

Processing course enrolments and delivering training services
Communicating with you about your course, including sending confirmations and updates
Responding to your enquiries and providing customer support
Improving our website, services, and course offerings
Sending you relevant information about our courses with your consent
Complying with legal obligations and protecting our rights

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contract performance: to fulfil our obligations when you enrol in a course
Legitimate interests: to operate and improve our services
Consent: when you have given explicit permission for specific uses
Legal obligations: to comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist us in operating our website and delivering courses
Professional advisers including lawyers and accountants
Law enforcement or regulatory bodies when required by law

Any third parties we work with are required to keep your information secure and use it only for the purposes we specify.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Course-related data is typically retained for seven years to comply with tax and accounting requirements.

Your Rights

Under data protection law, you have the following rights:

Right to access your personal information
Right to correct inaccurate or incomplete information
Right to request deletion of your information
Right to restrict or object to processing
Right to data portability
Right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected]

Cookies

Our website uses cookies to enhance your browsing experience and analyse site usage. For detailed information about our cookie practices, please see our Cookies Policy.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites and encourage you to read their privacy policies.

Children's Privacy

Our services are intended for university students aged 18 and over. We do not knowingly collect information from individuals under 18 without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 47 Brunswick Square, Bloomsbury, London WC1N 1AZ, United Kingdom