Last Updated: 19 June 2026
Nova-serpent is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This page provides detailed information about your rights and how we comply with GDPR requirements.
For the purposes of GDPR, the data controller is:
nova-serpent
47 Brunswick Square
Bloomsbury
London WC1N 1AZ
United Kingdom
Email: [email protected]
You have the following rights regarding your personal data:
You have the right to be informed about the collection and use of your personal data. We provide this information through our Privacy Policy and this GDPR page.
You have the right to request a copy of the personal data we hold about you. This is commonly known as a "data subject access request." We will respond to such requests within one month of receipt.
You have the right to request that we correct any inaccurate personal data we hold about you. You also have the right to have incomplete personal data completed.
Also known as the "right to be forgotten," you can request that we delete your personal data in certain circumstances, including:
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
You have the right to object to our processing of your personal data based on legitimate interests or for direct marketing purposes. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you. We do not currently engage in automated decision-making.
To exercise any of your GDPR rights, please contact us:
We will respond to your request within one month. In complex cases, we may extend this period by up to two additional months and will inform you of any such extension.
We process your personal data based on the following lawful bases:
We may process your data based on your explicit consent for specific purposes. You have the right to withdraw consent at any time.
Processing is necessary for the performance of a contract to which you are a party, such as when you enrol in our courses.
Processing is necessary to comply with legal obligations to which we are subject, such as tax and accounting requirements.
Processing is necessary for our legitimate interests or those of a third party, provided these interests do not override your fundamental rights and freedoms.
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
Your personal data is stored and processed within the United Kingdom and European Economic Area. If we transfer data outside these regions, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the relevant supervisory authority within 72 hours of becoming aware of the breach.
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the supervisory authority:
Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom
Website: www.ico.org.uk
Helpline: 0303 123 1113
We may update this GDPR compliance information from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.
If you have any questions about GDPR compliance or our data protection practices, please contact us at [email protected]